I am passionate about advocating for the restoration of integrity, ethics, and trauma informed care in coaching and service provision.
I believe that both people and businesses have a greater opportunity to thrive in nurturing environments that feel good and keep ethics in mind.
My mission is to help restore integrity, ethical mindfulness, and trauma informed care into coaching and service provision.
My coaching, consulting, and mentorship sessions are offered through the lens of peer support. I prefer to nurture peer to peer relationships in helping industries, especially when we often have shared visions, goals, and outcomes.
I provide trauma education for coaches, advocates, and service providers that covers ethics in practice and how to apply trauma-informed principles into their work. I also help coaches develop trauma informed practices so that they can feel more equipped and confident helping their clients.
In the process of helping people become trauma informed, I help them understand the differences between coaching and therapy so that we can aim to ethically bridge gaps in care. There are many providers struggling with burnout, managing work-life balance, and compassion fatigue.
My vision includes prioritizing the reduction of re-traumatization in both coaching and clinical mental health practice and closing the gap in accessible coaching support for folks working against income barriers who are not only striving to improve their lives but have a desire to help others, too. My services are not driven by profit, but by a genuine passion for fostering trust, inclusion, and kindness in our professional community.
Are you someone who often feels overwhelmed by the constant push to charge the highest prices and take unethical shortcuts because none of that feels good to you personally, and you want to get out there to help as many people as you can?
Have you struggled to get the support you need, and practical answers to your questions on the journey of building your practice that align with the vision you have on your heart or within your organization to serve others?
Are you looking to move away from brute-force tactics and the current marketing culture within with the online coaching space?
Do your practices speak to the humanity of those you serve?
Industry leaders are still teaching outdated, unethical practices, making outlandish claims, and profiting off of false scarcity, broken promises, and tactics that are raising red flags.
I have heard from so many people who are struggling to find their way out there. It can be frustrating it can be when you don't resonate with the methods that are commonly being taught. I want to help you navigate the complexities of building your practice. Through personalized coaching and consulting, I can offer you support, guidance, insight, feedback, and genuine encouragement as you take steps that feel aligned with your values and vision.
I believe that both people and businesses have a greater opportunity to thrive in nurturing environments that feel good and keep ethics in mind.
Are you able to recognize that not everyone moves toward success with speed and optimal access to what it takes to get there right off the bat?
Can you understand that the direction someone needs to be going in is not always forward, even though much of the noise out there has convinced us that forward is the only way?
Can you be open to learning new things, challenging long-standing beliefs, and possibly adjusting your approach based on new information?
As an advocate and trauma educator it is important for me to be transparent with you. What you learn from me may feel conflicting in some way to what you have always known or believed.
I want you to know that it's okay for feelings to come up in the learning process. The science of trauma is always evolving. It can also be heavy material to cover at times. It's natural to experience different feelings when we feel confronted by new information and start to break through walls in the process of making changes or shifting our beliefs.
These are key details to understand because this potentially applies to both you and some of your clients when you are working together.
The inner work starts with us.
I offer a hybrid of services in my sessions because I realized that some people may need more support than others. As humans, we have different bodies, brains, and needs. Some of us have different styles of learning that work for best. The acknowledgement that the people that we work with may have challenges and differences is important in the process of fully supporting them from a starting point to actualization -- giving them optimal opportunity to apply what they have learned and reap the benefits of the work that they have done in in our sessions.
Coaching is designed to naturally encourage individuals through guidance, to find their own answers, discover their own truths, and develop their own strategies for finding clarity, solving their own problems, and finding their own solutions to an outcome that they have defined and want to receive support around. It encourages self-discovery and personal growth in the area(s) that they want to work on. Think of the process of learning how to ride a bike. I will support you until you are confident in implement things on your own, but you are ultimately guided by what you innately know. (Adapted from Forbes Coaches Council)
Consulting is designed to tell clients how to do certain things. It focuses on a specific area of business or coaching and provides streamlined direction through a teaching a process and offering guidance on how to implement methods, strategies, and teachings that often already exist, and have been tried and tested. As a consultant, I offer very specific advice and provide solutions to clients based on my training, knowledge, and experience in my areas of specialization. In this aspect, you are being taught and guided by what I know. (Adapted from Forbes Coaches Council)
In the true spirit of my decision to offer a hybrid of these services, even though there are times that you may be guided by what I know, I also encourage you to make decisions for yourself and most importantly, to ultimately be guided by what you know and want for yourself. It's okay to question things, and you can ask me as many questions as you need to along the way. In honesty, I may not always have an answer, but I will get back to you.
Mentorship is designed to offer support over a longer period of time. Instead of relying specifically on what you know, or what I know, we are coming together so that I can transfer my knowledge and offer you support as you learn and grow on your own. In this aspect, we work better, together. The transfer of knowledge is a cornerstone of my work and something that I incorporate within sessions when I can. I do not believe in gatekeeping for the sake of holding a perceived level of authority or to boost my positioning. Knowledge is a gift that saved me in many ways. I want to share what I know in case it might help others on their own journey.
• One-on-one calls on Google Meet or Messaging sessions through Messenger or WhatsApp
• Providing Peer to Peer Support (P2P over a B2B approach)
• Providing Education (For Coaches, Advocates, and Direct Service Providers)
• Do the best that I can to help coaches, advocates, and direct service providers develop or evaluate their boundaries, processes, and approaches, so that they are better prepared to work with their clients, can handle the inevitability of dilemmas that they may find challenging and/or unexpected within the context of service provision and delivery routes, and reduce rates of burnout where possible.
I work with coaches, advocates, and service providers who want to be conscientious, ethically considerate, and apply trauma informed practices in their approach with their clients, audience, and prospective buyers.
First and foremost, I believe that there are ethical considerations when it comes to transparency, honesty, being responsible with our scope of practice, and in how we advocate, coach, and teach. There are many coaches, clinicians, and practitioners who say that they are trauma informed, when they are not. There are key differences to understand between the terms Trauma Aware, Trauma Sensitive, Trauma Informed, Trauma Trained, and Trauma Responsive.
Social media has contributed to harm because people are often misguided and misinformed around trauma informed care, what it is, what it entails, and where there are key differences in how we approach the work that we are doing. It's not a title to use because it sounds good, attracts clients, and brings you income.
I question whether someone is truly trauma informed when for example, when service providers tell their followers that no one can disagree with them because it is too uncomfortable, or when they are not being sensitive to diversity and differences across groups, communities, and cultures, beyond the spaces that they spend the most time in. We can't hit the block button in real life.
How does that translate to what they provide in private containers?
When things like this remain unchecked, especially as trauma informed care continues to cross over into unregulated industries such as coaching, the people that get harmed along the way may not be able to speak up or recognize what is happening. Where is the supervision to reduce risk on behalf of the clients?
Trauma Informed Care is not a modality or trend. It is a trauma framework, one that is often picked apart because people are looking for the easiest parts that they can apply within their work. What is left does not always leave the original concept intact. It gets fragmented because its broadness can make it complicated and hard to uphold entirely.
Dismantled, how can a framework of care exist in integrity without the critical pieces that make it what it is as whole?
Trauma Informed care does not get handed to you in a certificate, course, or program.
How are we embodying this level of care when working with others?
Are we listening enough?
This includes listening and learning from individuals and groups across communities while being mindful of our biases and making sure we aren't engaging in selective inclusion to check off a box and making a commitment to learn beyond what a training has cherry picked for us to learn to fulfill components of becoming trauma informed.
At the end of the day, a piece of paper or a training doesn't guarantee that people can embody what they have learned in a meaningful way or genuinely apply what they have learned it, especially in challenging situations with clients. Perhaps some people just attended to get the certificate for clout. It's become a great buzzword for marketing and engagement. These are issues that we need to be aware of.
This is sacred work to me and not something I do for the sake of a title. I am developing my own way of teaching on the topic of trauma informed care based on my personal and professional experience as a lifetime patient and advocate who became both a provider and a recipient of services. This includes relying on my professional training. I want to help people become trauma informed in a less complicated way and be real about the journey.
I have shifted to using the term trauma sensitive where it applies to be more transparent about degrees of trauma work and to accommodate the different levels that people might be on in their journey. I have found that this is a more practical and realistic approach. This shift was necessary to articulate key differences in how things are presented by me to leave room for nuance and maintain professional integrity.
The organization that I trained under has also opted to move from focusing mostly on trauma informed care to incorporating the term trauma sensitive care where it applies. Knowing how long I have advocated for this shift I could not be happier.
Working in non-profit mental health I personally witnessed and can attest to how hard it can be for one individual to provide true trauma informed care at times. Large organizations that are heavily backed and connected with strategic support struggle, particularly in rural area.
I outline the specifics of what I can provide individuals, groups, and organizations when we are working together based on the setting, relevant context, and other factors. It's important to be transparent about what we are able to provide the people that we work with.
How we treat people and how we show up to provide care through the vehicle of service, matters. Embodiment matters. In unregulated spaces where folks have come to rely on us as we provide education, support, and resources, it is on us to hold ourselves accountable.
People are trusting us to help them, and to be who we say we are, as much as humanly possible.
How Can I Help?
• I will provide you with honest insight that I wish I had as I started venturing down the path to integrating trauma informed care into my work.
• I can provide foundational trauma education that touches on the science of trauma and toxic stress guided by trauma informed principles and practice, and other relevant areas of trauma work.
• I will discuss the differences between being trauma aware, trauma sensitive, trauma informed, trauma trained, and trauma responsive, in a way that aims to be well-rounded and not just focused on my own personal perspective.
• I will expand on inclusiveness to the extent that I personally can, and cover aspects of trauma education that are applicable within coaching and service provision.
• I will also touch on those which I believe may be more challenging to provide, and why. I will also have a resource list of coaches that I recommend listening to and learning from because I am not the only voice in the arena, nor do I want to be.
• Where applicable, I cover and review ethically considerate marketing practices and mindful etiquette that support your clients, audience, and prospective buyers through the facilitation of connection, co-regulation, and building trust by establishing a sense of safety, rapport, and predictability.
At the end of our time together, at request, I will connect you with resources and other service providers that can continue to enhance your journey.
I also address possible challenges and the resistance that you may face:
1. As someone who is against "bro-marketing" strategies, manipulation, and non-compliant tactics that are commonly taught and used in the online space.
2. As a service provider striving to provide trauma support and care within coaching and service provision.
I am an Educational Consultant, a Certified Trauma and Resilience Life Coach, and a Coaching Mentor, with over twenty-five years of experience as a Mental Health and Disability Advocate.
I have a B.A. in Psychology and a background in non-profit mental health, providing coaching, education, and resources to clients, engaging in community outreach, and facilitating support groups. I have been coaching for eleven years.
It is my personal mission to help restore integrity, ethical mindfulness, and trauma informed care into coaching and service provision.
I believe that integrity is an essential ingredient in the cultivation of a felt sense of safety. This can help build trust so that those we work with might feel safe enough to allow us to walk beside them and guide them on their journey. People need to know that we care about them and that the investment made to work together, in whatever capacity that may be, is mutual.
I frequently address the pitfalls of the coaching industry and shed light on issues like predatory pricing, classism, deceptive practices, and unethical marketing strategies. I do not view this as a negative aspect but one that is part of my calling. It has been reflected within my advocacy work over the last several years and is alignment with my mission, values, beliefs, and specialization. I am passionate about working toward true trauma informed care in coaching and service provision.
I specialize in the science of trauma and toxic stress and the study of human behavior and communication in the context of being human. I've combined my skills, background, and experience to bring awareness and change to the mental health and coaching industries because I believe that people deserve to maintain their humanity in the process of enrolling in a program and receiving support.
My continued advocacy efforts include accessible support, reducing traumatization within coaching and clinical practice, patient care and dignity, conscientious leadership, and collaborative systems change.
I advocate for personal autonomy, and the development and nurturing of our individual identities and preferences. I support empowerment, voice, and choice, including choices around terminology, communication styles, language, symbolism, and any affirming supports that one may need, and prefer.
"Advocacy and its relationship to someone's needs, preferences, and how they human, is not a monolith."
I Consent to receiving SMS Notifications, Alerts, and Occasional Marketing and Promotional Communication from Jennifer Ann Falandys. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time.
🔒 Your information is 100% secure
It's time for something different
I am creating my own community space where I aim to make it possible for people to have a better experience as they are learning, exploring, and growing in their personal and professional practices.
I will be offering support, encouragement, education, resources, and different kinds of opportunities for my members in this space.
I will be cutting down on video calls this year so there will be once or twice a month where you can book a call with me for us to connect outside of any 1:1 Service Requests.
I am going to try to work with Google Meet this year, instead of Zoom. I will play that by ear and see how it goes. This community will be housed on Facebook and have a place on my GHL Platform.
To learn more, visit The Relational Network Community
I want you to get the support and resources that you need without being worried that you will be bullied or harassed by your peers in the online groups for sharing an experience, asking questions, and serving others in a way that goes against the grain of industry standards.
I offer accessible services and education to build the kind of integral care I believe should exist out in society. Opportunities for fulfillment, self-healing, and support should be accessible. In alignment with my mission, values, I provide avenues to support and resources that folks may not otherwise have.
Additionally, in the U.S., many disabled folks on Supplemental Security Income (SSI) cannot provide support in the same way as our peers for a variety of reasons including the dynamic nature of our conditions. Many of us cannot have more than 2k in income/resources in the bank. The average accessible offer with a payment plan in the online coaching space is often still out of reach for many people.
There are also folks who have experienced trauma from being taken advantage of and scammed by coaches and other helping professionals. I believe that contributing to systemic change is tied into accessibility, awareness, authenticity, and personal responsibility with our intentions and the energy that we put out into the world.
🌿Accessible support creates opportunities for people to experience the power of co-regulation and transformation in their lives.🌿
Typical transactions involve the compensation of money for goods and services. I believe that valuable compensation is not just limited to money. The amount spent does not always determine the quality of service and it certainly does not dictate our value or worthiness.
This is due to being disabled and navigating the limitations described above, a combination which directly affects my life and well-being.
In addition to living with Cerebral Palsy and other disabilities, I was hit by a car. This prevents me from going back to work. I don’t have the physical and energetic bandwidth to do more than I can handle, including all of the things it would take to run a business. I consider myself an entrepreneur, making the best use of opportunities that come my way. Doing what I can to help others as my energy allows has helped restore my spirit and gives me a reason to get out of bed in the morning, but there are some days I can't get off of my couch.
I do not receive or accept money in exchange for my services. All of my services are free and offered as my energy allows. If you feel led to support me, and would like to help make my vision for a genuine pay-it-forward service model come to fruition, you can:
Make a Donation to one of my favorite causes on my Approved Cause List
Donate a Gift For Hospital Patients (Jones Memorial Hospital Gift Shop, Wellsville, NY)
Purchase From My Amazon Wishlist
Any monetary donations made to the selected charities on my approved cause list go directly to those charities at the time of payment. All transactions are made through their respective websites.
Change starts with me, through modeling. Your success story does not have to be determined by your income bracket, or what you can afford at this moment. Your worth and the value can be measured beyond a dollar amount.
I write about topics such as: Mental Health, Advocacy, Coaching, Peer Support, Neuroscience, Trauma Sensitive Care, Ethical Business Practices, Personal and Professional Resilience, Complex Trauma, Disability and Neurodivergent Lifestyle, and more.
You can support my writing by subscribing to my Substack and signing up to receive emails!
I will be putting out a request for guests and topics very soon
A continually updated list of crisis intervention numbers, care providers, trauma informed care resources, and mental health support links. Also includes Book / Blog / Podcast recommendations, and more!
* Jennifer is not a doctor, medical professional, healthcare provider, therapist, counselor, or lawyer. While she does talk about conscientious, ethical service provision and stewardship, you are ultimately in charge of and responsible for the decisions and investments that you choose or do not choose to make for yourself, your business and and/or your clients. Seeing clients without protocols for prevention, legal issues, and a clinical referral process is at your own risk. Jennifer's consulting and coaching services are not a substitute for legal advice, including when matters of ethics and compliant marketing are being discussed. None of her services nor the support she provides are a substitute for when you need to find a lawyer, therapist, or a qualified professional. Jennifer does not assume your risk. Approaching or messaging Jennifer with questions or in the name of getting support does not constitute or create a service agreement. Nothing Jennifer shares through any medium are to be used as a substitute for medical care, counseling, psychotherapy, nor are to be regarded as legal, or financial advice. Jennifer does not focus on income generating activities. Jennifer does not teach you how to make more money. As a matter of ethics, she must be upfront that current pricing trends in the majority of the market are a conflict of interest based on her mission, and priorities. By filling out any forms or submitting information through forms, email links, or a chat app on this site, please be aware that you are consenting to the form builder and chat app collecting and processing the information you provided and are indicating that Jennifer Ann Falandys can send you a follow-up message or email. Please see her Service Disclaimer and Privacy Policy for full disclosures.
🌿 Designed January 2025
Jennifer Ann Falandys
Olean, New York, 14760
Facebook
Instagram
X
LinkedIn
Youtube
TikTok